DOCUMENT:Q107425 08-DEC-1999 [homemm] TITLE :Bookshelf: No Sound with Narrated Animation PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1.0,1.0a,1993 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf for Windows 1993 edition - Microsoft Windows Sound System, versions 1.0, 1.0a ------------------------------------------------------------------------------- SYMPTOMS ======== If you play a narrated animation in Bookshelf 1993, you may find that the Microsoft Windows Sound System volume control panel pops up and minimizes, but the sound does not play. If you restore the volume control panel, the sound plays correctly. If you try to adjust the volume, however, the animation will stop. This occurs if you have set the Microsoft Windows Sound System volume control to "show when sound is played" and "always on top." RESOLUTION ========== To avoid this problem, turn off either the "show when sound is played" or "always on top" options in the Microsoft Windows Sound System volume control panel. Additional query words: 1993 multi media multimedia multi-media WSS W_WSS ====================================================================== Keywords : Technology : kbHomeMMsearch kbBookshelfSearch kbWinSoundSysSearch kbWinSoundSys100 kbWinSoundSys100a kbBookShelf1993 Version : :1.0,1.0a,1993 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.