DOCUMENT:Q109786 08-NOV-2001 [homemm] TITLE :Mac Art Gallery/Wine Guide: Sound May Break or Not Play PRODUCT :Microsoft Home Multimedia Titles PROD/VER:MACINTOSH:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Art Gallery for the Macintosh, version 1.0 - Microsoft Wine Guide for the Macintosh, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Sounds may play badly or not at all when you are playing animations in Art Gallery or Wine Guide. This problem can occur if some or all of the following conditions exist: - You are using a relatively slow Macintosh. - You do not have much free memory. - You are using a relatively slow CD-ROM drive. - The animation is complex or large. RESOLUTION ========== To minimize this problem: 1. Close Art Gallery. 2. Free some memory by exiting any other applications or utilities that may be running. 3. Restart Art Gallery. 4. Try running the Art Gallery animation again. For additional information, please see the following article in the Microsoft Knowledge Base: Q99809 Sounds Are Choppy When Virtual Memory Is Turned On Additional query words: mac multi media multimedia multi-media audio narration soundtrack effects ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbZNotKeyword kbWine100Mac kbArtGalleryMac Version : MACINTOSH:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.