DOCUMENT:Q113100 25-OCT-2001 [homemm] TITLE :Multimedia Titles: Cannot Print Selected Areas of Text PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kbbuglist kbfaq ====================================================================== WINDOWS kbprint kbbuglist kbmm kbprb kbfaq ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf for the Macintosh, 1993, 1994, 1995 editions - Microsoft Bookshelf 1996-97 for Windows - Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia - Microsoft Cinemania for Windows, 1992, 1993, 1994, 1995, 1996, 1997 editions - Microsoft Music Central for Windows, 1996, 1997 edition - Microsoft Encarta World Atlas for Windows, 1997 World English Edition ------------------------------------------------------------------------------- SYMPTOMS ======== In the multimedia titles listed above, you are unable to print selected areas of text. RESOLUTION ========== Copy the text into the Clipboard and then paste it into a word processor or Notepad: 1. Select the desired text with your mouse cursor. 2. Press CTRL+INSERT to copy the text. 3. Open Notepad or a Word Processor. 4. Press SHIFT+INSERT to paste the text. MORE INFORMATION ================ When you select a topic, highlight some of the text, then try printing the selection, the radio button is unavailable (dimmed) or there is no option for printing a selection. This is true whether you press and hold the CTRL key while you press the P key (CTRL+P), choose Print Article from the File menu, or choose the Print button to access the Print dialog box. In Bookshelf 96-97, when you print selected text, only one line of the text may print. Use the above resolution to work around this problem. Microsoft has confirmed this to be a problem with the applications listed above. This problem was corrected in Encarta Encyclopedia for Windows, 1996 edition and Bookshelf '95 for Windows 95. Additional query words: msn_bookshelf greyed grayed disabled cannot select menu maker ====================================================================== Keywords : kbbuglist kbfaq Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbBookshelfSearch kbEncartaEncycSearch kbCineManiaSearch kbBookShelf1996 kbBookShelf1997 kbMusicCentral kbEncarta1995 kbEncartaWorldAtlas1997 kbMusicCentral1996 kbMusicCentral1997 Version : : Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.