DOCUMENT:Q114820 02-NOV-2001 [homemm] TITLE :Sound: GP Fault When Opening Control Panel or Browser PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1.0,1.0a,2.0,2.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SoundBits, Hanna-Barbera - Microsoft SoundBits, MGM Movies - Microsoft SoundBits, Musical Instruments - Microsoft Windows Sound System, versions 1.0, 1.0a, 2.0, 2.0a ------------------------------------------------------------------------------- SYMPTOMS ======== If you have added many SoundBits custom events, you may find that a general protection (GP) fault (usually in USER.EXE or KRNL386.EXE) occurs when you run either the Sound option in the Windows Control Panel or the Set Sounds option in Media Browser. Windows may also return you to the MS-DOS prompt. This problem occurs if you have more than 107 custom event entries in the [Sounds] section of the WIN.INI file. A custom event is any event in Windows (such as Windows Start, Windows Exit, Word Minimize, and so on) that has a sound attached to it. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. RESOLUTION ========== To avoid this problem, make sure you do not have more than 107 custom event entries in the [Sounds] section of your WIN.INI file. Additional query words: multi media multimedia multi-media gpf gp fault exits closes kicks out quits drops section snd.cpl advanced sound control panel kbmm limit limits maximum maximize ====================================================================== Keywords : Technology : kbSoundBitsSearch kbWinSoundSysSearch kbWinSoundSys100 kbWinSoundSys100a kbWinSoundSys200 kbWinSoundSys200a Version : :1.0,1.0a,2.0,2.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.