DOCUMENT:Q114821 08-NOV-2001 [homemm] TITLE :CD Sampler: Can't Run in 16, 32K, 64K, or 1.6 Million Colors PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft CD Sampler, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== To run the Microsoft CD Sampler successfully, Windows must be running in 256-color mode. If you try to install or run the CD Sampler while Windows is running in either 16-color mode, 32K-color mode, 64K-color mode, or 1.6 million color mode, it may run very slowly, not function correctly, or generate error messages. In some cases, you may receive an erroneous error message indicating that you need to run in either 16-color or 256-color mode. This is incorrect. You must be running in 256-color mode for the CD Sampler to install and function correctly. It is also recommended that you use a video resolution of 640 x 480. Additional query words: multi media multimedia multi-media 8 bit 16 24 pixel pixels 32 64 millions setup demo pause slow down err msg ====================================================================== Keywords : Technology : kbHomeProdSearch _IKkbbogus kbCDSampler Version : :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.