DOCUMENT:Q116163 09-DEC-1999 [homemm] TITLE :Baseball: Contents of TBLSHOOT.TXT File PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1994 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Complete Baseball for Windows, version 1994 edition ------------------------------------------------------------------------------- SUMMARY ======= This article contains the text of the Complete Baseball TBLSHOOT.TXT file. The TBLSHOOT.TXT file is located in the DAILY directory on the Complete Baseball CD, and contains troubleshooting information for using the Baseball Daily feature. ===================================================================== TBLSHOOT.TXT ===================================================================== ============================================== MICROSOFT COMPLETE BASEBALL'S BASEBALL DAILY ============================================== This file contains troubleshooting information about Baseball Daily not included in the User's Guide. To read this file on-screen, use the Page Down and Page Up keys. You can also print the file by opening this file in any Windows word processing program and choosing the Print command from the File menu. This file contains important information on the following topics: 1) MODEM INITIALIZATION STRINGS 2) SPECIFIC MODEM INFORMATION 3) COPYING FROM BASEBALL DAILY 4) CHANGING YOUR PHONE PREFIX 5) DISPLAY PROBLEMS 6) GENERAL PROBLEMS 7) BILLING AND PRODUCT SUPPORT INFORMATION 8) LATEST STATISTICS ROTATION SCHEDULE ================================================================= 1. MODEM INITIALIZATION STRINGS ================================================================= Baseball Daily registration uses an initialization string when setting up your modem for Baseball Daily service. Most modems can accept the standard, Hayes-compatible, string that Baseball Daily provides for you automatically. However, some modems require a specific string that you must enter manually. When registering for Baseball Daily, first try using the Hayes- compatible string provided by Complete Baseball. If you experience connectivity problems, try the following: 1. Return to the Complete Baseball Contents screen and click the Daily button to begin the registration process again. Fill out all the information as before until you reach the Modem Settings dialog. 2. In the Modem Settings dialog, click Other. In the edit field under the Other radio button, enter the following: AT&FQOV1EOX4SO=O 3. When you're done, click OK and complete the remaining registration information. If you continue to experience connectivity problems, call (800) 638-8730 for Baseball Daily on-line service product support. ================================================================= 2. SPECIFIC MODEM INFORMATION ================================================================= For information regarding your particular modem, you can call the product support phone number listed in your modem's documentation. ================================================================= 3. COPYING FROM BASEBALL DAILY ================================================================= To copy information from a Baseball Daily screen, press CTRL+C. The information on the active screen is copied to the Windows clipboard. You can now copy this information into any word processing or spreadsheet application by switching to that application and choosing the application's Copy command. ================================================================= 4. CHANGING YOUR PHONE PREFIX ================================================================= If your phone uses a different prefix from the one Baseball Daily registration offers, you can set your own phone prefix in the [online] section of your MSSPORTS.INI file. To set your own phone prefix: 1. Exit Complete Baseball and Baseball Daily if you are currently viewing them. 2. In your Windows directory, open your MSSPORTS.INI file. 3. Under the [on-line] section, add the following: PhonePrefix= 4. Choose Save from the File menu. 5. Run Complete Baseball and try downloading an issue of Baseball Daily again. ================================================================= 5. DISPLAY PROBLEMS ================================================================= --------------------------------------------- 8514/a AND SUPER VGA LARGE FONT VIDEO DRIVERS --------------------------------------------- If you are using either the 8514/a or Super VGA, 256 color, Large Font driver and a 1024 x 768 resolution, some statistics in Baseball Daily may appear clipped or will overlap each other. Switching to the Small Font version of either driver will fix this problem. ================================================================= 6. GENERAL PROBLEMS ================================================================= --------------------------- CORRUPT BASEBALL DAILY FILE --------------------------- If you receive the following error message while attempting to view a Baseball Daily file you've already downloaded, your Baseball Daily file may be corrupt: "Multimedia Viewer: This file is not a Viewer file and cannot be opened in this application." To download another issue of the current day's Daily, first, in File Manager, switch to the \DAILY subdirectory of your \BASEBALL directory and delete the Baseball Daily file bearing the current day's date. For example, if today's date is 7\8\94, you would delete the file named 19940708.MVB. You can now download the current day's file again by choosing the Daily button on the Complete Baseball Contents screen. ----------------------- VIEWING PREVIOUS ISSUES ----------------------- To view a previous issue of Baseball Daily: 1. Choose the Daily button on the Complete Baseball Contents screen. 2. In the Microsoft Baseball Daily dialog box, choose the View Old Issue button. 3. In the File Name list box, select the name of the file that corresponds with the date of the issue you want to view. For example, if you want to view an issue from June 15, 1994, choose the file named 19940615.MVB. ================================================================= 7. BILLING AND PRODUCT SUPPORT INFORMATION ================================================================= For assistance with Baseball Daily billing questions, call (800) 806-6587. For problems with connectivity using Baseball Daily, call (800) 638-8730. ================================================================= 8. LATEST STATISTICS ROTATION SCHEDULE ================================================================= Statistical information contained in the Latest Statistics section of Baseball Daily is rotated daily according to the following schedule: Monday: AL and NL Team Pitching Statistics Tuesday: AL Individual Batting Statistics Wednesday: NL Individual Batting Statistics Thursday: AL Individual Pitching Statistics Friday: NL Individual Pitching Statistics Saturday: AL Team Batting Statistics Sunday: NL Team Batting Statistics Additional query words: kbhowto 1994 multi media multimedia multi-media modem online electronic on line on-line tshoot trouble shoot troubleshoot ====================================================================== Keywords : Technology : kbHomeProdSearch kbGamesSearch kbBaseballSearch kbCompleteBaseballSearch kbCompleteBaseball1994 Version : :1994 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.