DOCUMENT:Q117890 24-MAY-2001 [homemm] TITLE :Encarta: Can't Display Population or Climate Charts PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1994 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 1994 The Complete Multimedia Encyclopedia ------------------------------------------------------------------------------- SYMPTOMS ======== Encarta can't display population or climate charts if your printer driver has not been initialized. If you try to open a chart when the printer driver has not been initialized, the following message appears: Could not complete your request because the selected printing resource could not be found. Use "Chooser" to select a printer and try again. This occurs because MacApp, the portion of Encarta that displays these charts, cannot launch if the printer has not been initialized. RESOLUTION ========== To correct this problem, follow these steps: 1. From the Apple menu, choose the Chooser. 2. In Chooser, select the printer driver and printer you want to use. 3. Close the Chooser dialog box. You should now be able to successfully open, display, and print population and climate charts. Additional query words: 1994 multi media multimedia multi-media encarta mac launch chart start open ====================================================================== Keywords : Technology : kbHomeProdSearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1994 Version : :1994 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.