DOCUMENT:Q117933 24-MAY-2001 [homemm] TITLE :Encarta: White Line Prints Across Graphics on LaserWriter PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1994 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 1994 The Complete Multimedia Encyclopedia ------------------------------------------------------------------------------- SYMPTOMS ======== When you print a graphic from Encarta to a LaserWriter, you may find that a thin, white line appears horizontally across your printout. This is most likely to occur when you print a 256-color fractal with the Black & White option selected. NOTE: The Black & White or Color/Grayscale options are selected in the LaserWriter dialog box. This dialog box appears when you click the Printer button at the bottom of a picture and choose to print the image. RESOLUTION ========== This problem occurs when printing with the LaserWriter 7.1.2 printer driver. To eliminate this problem, upgrade to version 8.1.1 or later of the LaserWriter printer driver. To obtain the updated printer driver, contact your local Apple dealer or call Apple at (408) 996-1010. Additional query words: 1994 multi media multimedia multi-media encarta mac pho pikes pike's peak b&w b/w irregular pattern shapes ====================================================================== Keywords : Technology : kbHomeProdSearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1994 Version : :1994 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.