DOCUMENT:Q118293 24-MAY-2001 [homemm] TITLE :MAC Encarta: Hang in MindMaze or Dictionary with CacheOut PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1994 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 1994 The Complete Multimedia Encyclopedia ------------------------------------------------------------------------------- SYMPTOMS ======== Encarta may stop responding (hang) if you are using the CacheOut control panel. This problem occurs when trying to open, run, or close MindMaze, the dictionary, animations, and the orbit simulator. This problem is due to a conflict between CacheOut and Encarta. For more information, refer to the Encarta 1994 readme file. RESOLUTION ========== To avoid this problem, disable CacheOut before using Encarta. MORE INFORMATION ================ CacheOut is a control panel for 68040 Macintoshes that lets you select specific applications that have the 68040 cache enabled. If this control panel is installed and enabled, and the Background option is selected, Encarta may hang. Additional query words: 1994 multi media multimedia multi-media encarta mac lock crash up reboot mini app applications utility freeze lockup ====================================================================== Keywords : Technology : kbHomeProdSearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1994 Version : :1994 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.