DOCUMENT:Q118541 08-NOV-2001 [homemm] TITLE :Dangerous Creatures: Line Prints on Left with HP DeskJet 500 PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Dangerous Creatures for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Dangerous Creatures may not print correctly to the Hewlett-Packard (HP) DeskJet 500 printer if you select the faster (lower quality) print option. The printout may extend slightly beyond the usable area of the page, and a narrow line may appear on the left edge of the second sheet of paper. RESOLUTION ========== To avoid this problem, print using the slower (and higher quality) print option. The HP DeskJetC series driver version 4.0 (for all DeskJet models from 500 to 560C) also corrects this problem, but does not provide the option to print in low resolution in graphics mode. Additional query words: 1994 multi media multimedia multi-media ====================================================================== Keywords : Technology : kbHomeProdSearch kbZNotKeyword kbDangerousCreatures Version : WINDOWS:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.