DOCUMENT:Q120694 09-NOV-2001 [homemm] TITLE :Anthems or Other MIDI Files Play Quietly or Inaudibly PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1.0,1.0a,1993 edition,1994 edition,3.0,3.1,3.11 OPER/SYS: KEYWORDS:kbfaq ====================================================================== WINDOWS kbusage kbmm ------------------------------------------------------------------------------- The information in this article applies to: - Multimedia Beethoven, versions 1.0, 1.0a - Microsoft Bookshelf for Windows, 1991, 1992, 1993, 1994, 1995 editions - Microsoft Bookshelf 1996-97 for Windows - Microsoft Encarta for Windows versions 1993 edition, 1994 edition - Scholastic's Magic School Bus series: Explores the Human Body for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores the Solar System for Windows, version 1.0 - the operating system: Microsoft Windows versions 3.0, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== MIDI files such as the Anthems may not be audible or the sound may be very quiet compared to digitized sound (.WAV) files played in the same program. RESOLUTION ========== If Anthems or other MIDI files play very quietly on your computer, try to turn up the MIDI volume for your sound card. Almost all sound cards come with a software program to control the volume levels of MIDI files (synthesized), digitized waveform files, and CD Audio sound (red book audio). The control to make the Anthems play louder is the MIDI volume control. Try increasing the volume level for MIDI files and test it in Media Player from the Accessories group. Consult the sound card documentation for the method to modify sound volume levels. MORE INFORMATION ================ Steps To Test Volume Level -------------------------- 1. In Media Player, on the Device menu, click MIDI Sequencer. NOTE: If MIDI Sequencer is not listed, the sound card or sound card software is not configured correctly for MIDI files to play in Windows. Contact the sound card manufacturer for more information. Once MIDI Sequencer is selected, an Open dialog box appears with the file Canyon.mid listed in the Windows directory. 2. Click Canyon.mid and then click OK. 3. Click the Play button. This button is marked with a triangle pointing to the right. If no sound is heard, increase volume and test again. If an error message is generated, contact the sound card manufacturer. If the volume has been increased to maximum, and the sound has not improved, reduce the volume to two-thirds of maximum and try the steps below. If turning up the MIDI volume control does not have any effect on the loudness of the MIDI files, you may have an incorrect MIDI Mapper setting in your Control Panel. To check and see if you MIDI Mapper settings are correct, do the following: 1. Open the Windows Control Panel, usually located in the Main group of Program Manager. 2. Double-click the MIDI Mapper icon. 3. Click the Edit button. 4. The third column in the middle of the screen contains 16 different port names. They should all say the same thing, having them all set to something other than [NONE]. 5. Once you update the MIDI Mapper, click OK. Click Yes and then click Close. 6. You should now be able to exit the Control Panel and play MIDI files, including the Anthems. Another possible cause of this problem is a corrupt Midimap.cfg file. You may be able to correct this by doing the following: 1. In File Manager, on the File menu, click Search. 2. In the Search For box, type "midimap.cfg" (without the quotation marks). 3. In the Start From box, type ":\" (without the quotation marks), where is your hard drive. For example, if you hard drive is drive C, type "c:\" (without the quotation marks). 4. Select Search All Subdirectories. 5. Click OK. Midimap.cfg should be found in at least two places on the hard drive: - C:\Windows\System (this assumes that Windows is in C:\Windows) - A directory containing your sound card software 6. Make note of the directory location of the copy of Midimap.cfg that came with the sound card, and exit Windows to MS-DOS. 7. Copy Midimap.cfg from the sound card software directory to C:\Windows\System. Click Yes if asked to overwrite the file. 8. Restart Windows. Additional query words: msn_bookshelf multi media multimedia multi- WAV wave mid anthem music ====================================================================== Keywords : kbfaq Technology : kbOSWinSearch kbHomeProdSearch kbHomeMMsearch kbZNotKeyword6 kbEncartaSearch kbZNotKeyword kbKidsSearch kbBookshelfSearch kbMMBeethoven100 kbMMBeethoven100a kbBookShelf1996 kbBookShelf1997 kbScholasticHuman kbScholasticSolar kbEncarta1994 kbEncarta1993 kbOSWin310 kbOSWin311 kbOSWin300 kbMSBSearch Version : :1.0,1.0a,1993 edition,1994 edition,3.0,3.1,3.11 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.