DOCUMENT:Q124625  09-NOV-2001  [homemm]
TITLE   :Encarta Err Msg: "Specified File Cannot Be Played"
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::
OPER/SYS:
KEYWORDS:kbmm kbprb

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The information in this article applies to:

 - Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
 - Microsoft Encarta 96 Encyclopedia for Windows 
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SYMPTOMS
========

In Microsoft Encarta, when you try to play a video (.avi) file, you may receive
any of the following error messages:

If You Are Running Windows 95
-----------------------------

   MMSYSTEM006 There is no driver installed on your system.

-or-

   Cannot find vids.iv32 Decompressor.

NOTE: This issue does not occur in Microsoft Windows 98.

If You Are Running Windows 3.x
------------------------------

   The specified file cannot be played on the specified MCI device. The file may
   be corrupt, or not in the correct format.

CAUSE
=====

This problem occurs on a computer running Windows 95 if there are incorrect
entries in the [drivers 32] section of your System.ini file. In earlier versions
of Windows, the incorrect entries are in the [drivers] section of your
System.ini file.

RESOLUTION
==========

If You Are Running Windows 95
-----------------------------

Make sure that the following lines exist in the [drivers32] section of your
System.ini file:

   VIDC.CVID=iccvid.dll
   VIDC.IV31=ir32_32.dll
   VIDC.IV32=ir32_32.dll
   VIDC.MSVC=msvidc32.dll
   VIDC.MRLE=msrle32.dll

If You Are Running Windows 3.1
------------------------------

Make sure that the following lines exist in the [drivers] section of your
System.ini file:

   VIDC.RT21=indeov.drv
   VIDC.IV31=ir32.dll
   VIDC.YVU9=indeov.drv
   VIDC.IV32=ir32.dll


MORE INFORMATION
================

The Indeo drivers included with Encarta 1995 and 1996 are different from the
Indeo drivers included with Encarta 1994; therefore, these drivers use different
dynamic-link library (DLL) files.

Additional query words: 1995 multi media multimedia multi-media mmtitles errs errors messages mess start open audio video movie

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Keywords          : kbmm kbprb 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1996 kbEncartaEnCyc1994
Version           : :

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