DOCUMENT:Q126932 13-DEC-1999 [homemm] TITLE :Scenes 2.0: Will Not Close Under Windows NT PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Scenes (all collections), version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The following error is generated when you close Windows NT with Scenes 2.0 running: Microsoft Scenes This Windows application cannot respond to the End Task request. It may be busy, waiting for a response from you, or it may have stopped executing. Wait End Task Cancel - Press Cancel to cancel and return to Windows NT. - Press End Task to close this application immediately. You will lose any unsaved information in this application. - Press Wait to give the application 20 seconds to finish what it is doing and then try to close the application again. Attempting to close Windows NT with Scenes 2.0 running causes Windows NT to pause for approximately 10 seconds before the above error is displayed. The error message is displayed for approximately five seconds before Windows NT closes Scenes 2.0 and continues with its closing process. RESOLUTION ========== The only known resolution is to exit Scenes 2.0 before closing Windows NT. Microsoft has confirmed this to be a problem in Microsoft Scenes 2.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: daytona msscenes shut down turn off exit rebooting reboot screen saver screensaver shutting turning winnt ====================================================================== Keywords : Technology : kbScenesSearch kbScenes200 Version : WINDOWS:2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.