DOCUMENT:Q127799  15-FEB-2002  [homemm]
TITLE   :Files Not Deleted, Changes Not Occurring After You Run Setup
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::1994 edition,1994-1995 edition,1995 edition
OPER/SYS:
KEYWORDS:win31

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The information in this article applies to:

 - Microsoft Bookshelf for Windows versions 1994 edition, 1995 edition 
 - Microsoft Cinemania for Windows 1995 edition 
 - Microsoft Complete Basketball for Windows 1994-1995 edition 
 - Microsoft Encarta 96 Encyclopedia for Windows 
 - Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
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SYMPTOMS
========

Some system files are not removed after the Remove All option has been selected
from the multimedia Setup program. Some expected changes do not occur when
selecting Reinstall.

RESOLUTION
==========

1. Run the program's Setup program.

2. Select the Remove All option and complete the setup removal process.

3. Run the Setup program again, and install the program.

NOTE: Programs that use monthly updates may lose the updates when performing
these steps.

MORE INFORMATION
================

1. The Remove All option does not remove the specified entries in the following
   files:

   System.ini
   ----------

      [mci]
      mixer=mcimixer.drv
      AVIVideo=mciavi.drv
      MMMovie=mcimmp.drv

      [drivers]
      mixer=mvmixer.drv
      wavemapper=msacm.drv
      MSACM.msadpcm=msadpcm.acm
      MSACM.msgsm610=msgsm610.acm
      MSACM.imaadpcm=imaadpcm.acm
      VIDC.MSVC=msvidc.drv
      VIDC.RT21=indeo.drv
      VIDC.CVID=iccvid.drv
      VIDC.IV31=ir32.dll
      VIDC.MRLE=msrle.drv
      VIDC.YVU9=ir21_r.dll
      VIDC.IV32=ir32.dll
      IV32=ir32.dll
      vidc.cram=msvidc.drv

   Win.ini
   -------

      [mci extensions]
      avi=AVIVideo
      mmm=MMMovie

   Windows Folder
   --------------

      <Mmtitle.ini>

   where <Mmtitle.ini> is the multimedia title's .ini filename, for example
   Encarta.ini for Encarta.

   NOTES: Please note the following:
    - Cinemania 1995 does not delete the Cinmania.ini file and Encarta 1995 does
      not delete the Encarta.ini file.

    - Cinemania 1995 does not reinstall font files.

    - Complete Basketball '94-'95 WILL delete the Bktball.ini file and Bookshelf
      WILL delete its .ini file.

    - Encarta 96 does not reinstall the fonts provided on the Encarta CD.

   Windows System Folder
   ---------------------

   No multimedia title system files will be deleted. Many of the compressed
   Audio, Video for Windows, and OLE system files are shared by other programs.
   The ACME Setup program cannot determine if other programs will require these
   files and as a result they are preserved to ensure proper shared component
   functionality.

2. The Reinstall option only reinstalls the files in the program folder and does
   not reinstall any files in the Windows folder (usually C:\Windows) or the
   Windows \System folder. The files in these folders can only be installed
   during a new installation.

3. The Win.ini and System.ini files entries are created during the initial
   installation of the multimedia program.

   Win.ini
   -------

      [mci extensions]

   System.ini
   ----------

      [mci]
      [drivers]

Additional query words: 1.0 multi media multimedia multi-media mmtitles kbmm

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Keywords          : win31 
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbGamesSearch kbBookshelfSearch kbEncartaEncycSearch kbCineManiaSearch kbCompleteBasketballSearch kbBookShelf1994 kbBookShelf1995 kbCinemania1995 kbCompleteBasketball1994 kbCompleteBasketball1995 kbEncartaEnCyc1996 kbEncartaEnCyc1995Mac
Version           : :1994 edition,1994-1995 edition,1995 edition

=============================================================================

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