DOCUMENT:Q127985  30-JUL-2001  [homemm]
TITLE   :Platinum 16 Sound Card Causes GP Fault with a Pentium Processo
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:
OPER/SYS:
KEYWORDS:

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SYMPTOMS
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When you play wave audio from any Microsoft multimedia application on a Pentium
computer with the Multi-Wave Innovation Platinum 16 sound card installed, you
may receive the following message

   <MMTITLE> has caused a General Protection Fault in MSACM.DRV

where <MMTITLE> is the name of the application.

RESOLUTION
==========

The Multi-Wave Innovation Platinum 16 sound card requires an updated
Pentium-specific device driver when installed on a Pentium computer.

The device driver shipped with the Platinum 16 sound card is:

   P16.SYS  2/1/94   11,228  Version 1.22

The updated device driver is:

   P16.SYS  3/29/94  11,229  Version 1.21p

NOTE: Do not be confused by the version number of the necessary device driver.
The correct version is 1.21p.

The file is available on the Multi-Wave Innovations BBS. The filename is
PLATPEN.ZIP.


For additional information, contact Multi-Wave Innovations at:

 - Technical Support: (408) 379-2848

 - Bulletin Board Services (BBS): (408) 379-2927

The third-party product discussed here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: 1995multi media multimedia multi-media mmtitles kbmm openv gp fault gfp

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