DOCUMENT:Q131593 24-MAY-2001 [homemm] TITLE :Return to Encarta 1995 Button Attempts to Start Encarta 1994 PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1995 edition OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== When you click the Go Back To Encarta button in Animation Launcher, the computer attempts to start Microsoft Encarta 1994 edition instead of returning to Encarta 1995. WORKAROUND ========== To work around this problem, use either of the following methods: Method 1 -------- Do not use the Go Back To Encarta button. When you want to return to Encarta 1995, exit Animation Launcher and double-click the Encarta 1995 icon to start the program. -or- Method 2 -------- Find the following files in your Encarta 1994 folder and remove them from the computer: - Encarta Projector - PlayAnim - Animation Player For more information about how to accomplish this task, see your Macintosh printed documentation or online help. MORE INFORMATION ================ If both the 1994 and 1995 editions of Encarta are installed, the Go Back To Encarta Button always makes the computer attempt to start Encarta 1994. Microsoft has confirmed this to be a problem Encarta for the Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: mac 1995 multi media multimedia multi-media mmtitles kbmm load execute double-click ====================================================================== Keywords : kbbuglist Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEnCyc1995Mac Version : :1995 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.