DOCUMENT:Q132334  11-DEC-1999  [homemm]
TITLE   :Mac Bookshelf '95: White Lines Appear in Movie Clips
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::1995 edition
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Bookshelf for the Macintosh 1995 edition 
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SYMPTOMS
========

When you view a movie clip in Bookshelf, white vertical lines appear in the
video frame. The problem occurs on monitors that are set for display areas
greater, or larger than 640x480.

STATUS
======

Microsoft has confirmed this to be a problem in Bookshelf 1995 edition for the
Macintosh. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.

Section 6 of the Bookshelf ReadMe document contains the following information:

   When playing QuickTime movies in millions of colors using a high resolution
   (832x624 or 1024x768), vertical white lines may appear in some video clips.
   To solve this problem, change your screen resolution to 640x480.

RESOLUTION
==========

Set your monitor display area to 640x480. To change your display settings, do
the following:

1. Open the Monitors control panel.

2. Click Options.

3. Click 640x480.

4. Close the control panel.

Additional query words: mac 1995 multi media multimedia multi-media mtitles streaks striped scratch

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1995Mac
Version           : :1995 edition

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