DOCUMENT:Q133459 08-NOV-2001 [homemm] TITLE :Art Gallery: Animations Fail with QVision 2000 Video Driver PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Art Gallery for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to play an animation, you receive the error message Animations are not available when running in this screen mode or the computer stops responding (hangs). The error occurs when using the QVision 2000 video display driver in Microsoft Windows version 3.x. CAUSE ===== The QVision 2000 Control Panel lists separate settings for Display, Virtual Desktop, and Colors. The following Color settings can cause one of the above symptoms: 8-bit QCDP 16-bit 65K colors 24-bit 16.7M colors NOTE: Microsoft Windows 95 includes a QVision 2000 video driver that plays animations in Art Gallery correctly when configured for 256 colors. RESOLUTION ========== Use the 8-bit 256 Colors to play animations. For more information about changing you QVision 2000 settings, see your Compaq product documentation. NOTE: The QVision 2000 video card will not work with the Microsoft SuperVGA video driver. MORE INFORMATION ================ The QVision 2000 Control Panel provides a ModeSWITCH feature which assigns hot keys to different video display configurations. ModeSWITCH does not include the 8-bit 256 colors configuration and should not be used. To turn off the ModeSWITCH option, clear the Use ModeSWITCH option. The Compaq QVision video display adapter is based on the Matrox chipset. The video display drivers that support the QVision video display adapter are: Mga8.drv Mga16.drv Mga24.drv The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: multi media multimedia multi-media Q VISION Q-Vision VISION2000 QVISION2000 Prolinea Compaq mmtitles kbmm ====================================================================== Keywords : Technology : kbHomeProdSearch kbZNotKeyword kbArtGallery Version : WINDOWS:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.