DOCUMENT:Q133460 08-NOV-2001 [homemm] TITLE :Macintosh Multimedia: Finder Items Lose Color PRODUCT :Microsoft Home Multimedia Titles PROD/VER:MACINTOSH:1.0; :1996-1997 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Ancient Lands for the Macintosh, version 1.0 - Microsoft Bookshelf version 1996-1997 for the Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the multimedia titles listed at the top iof this article, you may notice that some items on the Finder level (for example, the Finder desktop, files or folders on the desktop, or the Apple logo in the upper left corner of the monitor) have lost some or all of their color. This problem occurs when the machine is configured for 256 colors. CAUSE ===== The multimedia titles for the Macintosh utilize colors from the computer's internal color palette. If the computer doesn't make enough colors available, the program attempts to optimize itself by taking colors away from other sources, such as the Apple logo. After you quit the program, the Apple logo returns to its original colors. RESOLUTION ========== If the computer can be configured to display more than 256 colors, change the monitor settings using the following steps: 1. On the Apple menu, click Control Panels. 2. Open the Monitors Control Panel. 3. Click Thousands or Millions under the "Settings of selected monitor:" 4. Close the Monitors Control Panel. Additional query words: mac multi media multimedia multi-media mmtitles kbmm menu faded dithered washed washed-out ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbHomeMMsearch kbZNotKeyword kbBookshelfSearch kbAncientLandsMac kbBookShelf1996Mac kbBookShelf1997Mac Version : MACINTOSH:1.0; :1996-1997 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.