DOCUMENT:Q133754 08-NOV-2001 [homemm] TITLE :Julia Child Chef's Tips: No Text with ATI Video Drivers in NT PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Julia Child: Home Cooking with Master Chefs for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Text may not display in Chef's Tips when you use ATI video drivers set to display at 65,000 or 16 million colors under Windows NT 3.5 or 3.51. CAUSE ===== The Chef's Tips display white text on a black background. When the ATI video driver is set to 65,000 or 16 million colors, the black background shows. This behavior may occur in other programs when white text is displayed on a black background. Microsoft has confirmed this to be a problem in Microsoft Julia Child: Home Cooking With Master Chefs version 1.0 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. RESOLUTION ========== NOTE: Close open files and programs before you attempt these steps. To resolve this problem, change the color display to 256 colors using the following steps: 1. Open the Control Panel, which is located in the Main program group. 2. Click Display. 3. In the Color Palette box, set colors to 256. 4. Click the Test button to test the color setting before changing the system settings. 5. If the test is successful, click Restart Windows Now. MORE INFORMATION ================ The ATI video products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: multi media multimedia multi-media mmtitles kbmm ====================================================================== Keywords : Technology : kbHomeProdSearch kbZNotKeyword kbJuliaChild Version : WINDOWS:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.