DOCUMENT:Q136287 13-DEC-1999 [homemm] TITLE :Bookshelf Intro Edition:Step 1: Read Me First File PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf for Windows, 1995 Intro Edition ------------------------------------------------------------------------------- SUMMARY ======= The following article is a copy of the complete text of the Step 1: Read Me First file available on the Microsoft Network in the Bookshelf forum. MORE INFORMATION ================ Beta Release Document Bookshelf Intro Edition (MSN) Test Release 14 This document was last updated on June 23th, 1995 Thank you for using Microsoft Bookshelf Intro Edition. We hope you enjoy it! SETUP of Bookshelf Intro Edition -------------------------------- To install Bookshelf Intro Edition, double click on the Bookshelf Installer. Installation will take about 5 minutes running at 14.4 Kbps and will require approximately 700 KB of hard drive space. If you would like an easy way to run Bookshelf after the installation is finished, click and hold the Bookshelf Intro Edition icon in the Microsoft Bookshelf Intro Edition Forum window, then drag the icon onto your desktop and let go. This will create a desktop shortcut that you can click on to start Bookshelf. If you click on the icon when you aren't connected to MSN, you will be logged on automatically before Bookshelf starts. If you experience difficulties, please see the section Installation Help below. BEGINNING TO USE BOOKSHELF INTRO EDITION: YAHOO! ------------------------------------------------ Bookshelf Intro Edition was designed with novice users in mind. Just type in the word or words you would like to find in the Table of Contents Edit Field. Another way to search is by using Find, or full text search. Click on the Find tab, type the search word or phrase and hit Enter. If you have more questions, please use our on-line help which is available from the Help menu in Bookshelf Intro Edition. SENDING FEEDBACK ---------------- PLEASE DO NOT REPORT PROBLEMS WITH DOWNLOADING OR RUNNING BOOKSHELF INTRO EDITION IN THE BOOKSHELF BBS! Instead, problems (bug reports) should be posted in the following way: 1. Double-click on the "BUG Reporting Tool." 2. Select the "Problem" tab and then select "Bookshelf" in the Major Area field. 3. Then fill out all the fields in each page with a tab (Member Info, Problem, Details and Autodetect). 4. Submit your report by clicking on the Transmit button. Please send us your comments via The Bookshelf BBS area we have made available on The Microsoft Network. If you do send us your comments on the BBS, please let us know if you read this document. We want to determine what the best way to keep you all informed is. Thanks! If you have any questions regarding billing, error messages or other system problems, the quickest way to get an answer is to find it in Categories / The Microsoft Network Beta / Member Assistance folder. If you don't find the answer there, you can call Microsoft Customer Support for billing and subscription issues (the phone numbers are available in the Member Assistance area), or Microsoft Technical Support for software or hardware problems or questions. Please have your MSN Member ID handy when you call. HAVE FUN! WE THINK BOOKSHELF INTRO EDITION IS AWESOME! Installation Help ----------------- (These notes apply to the Installer which was operational up to June 23rd, 1995. A new Installer was put into place beginning June 24th, 1995.) These errors may be encountered during the download process. Out of Environment Space Not Enough Memory to Run You should increase your DOS environment to 2,048 bytes, by following one of the two suggestions noted below. In the interim, we are working internally on a better installation program. 1. Go to Tools Find on the menu. 2. Select File or Folders. 3. Search for the file Instbe.bat. 4. Right click its icon. 5. Open the property sheet. 6. Select the Memory tab. 7. Change the Initial environment value to 2048. 8. Click on OK to exit the property sheet. -or- Use the Explorer to find the Command.com file. Right- click to change the properties of your DOS environment. 8. Select the Memory tab to increase the initial environment setting to 2048. Cannot Create/Delete Directory Although we have a solution for this tech issue, we are still investigating why it occurs. The solution is to locate the following files and remove the read only attribute from each: - Bshelf95.exe - Bssym1.ttf - Bssym2.ttf - Bssym3.ttf It may be noteworthy that the Microsoft Network directory is marked Read-Only. If your DOS window opens up outside the directory then you might get this error. Invalid Parameters ------------------ You receive a DOS error message "Invalid Parameters" You may have attempted to run the Instbe.bat file manually. This batch file is called automatically by the Installer with the correct parameters. - or You may have an incorrect file association. See To Set Or Change A File Association below. It Downloaded But Does Not Run ------------------------------ You click on the installer icon and a progress bar appeared. After the progress bar disappeared, you clicked on the Run icon, but nothing happened. You may have clicked on the icon of the file BSHELF95.EXE on your local hard drive. You must click on the Step 3 Run Bookshelf icon in the MSN Viewer window. - or You may not have the correct file association set up. At this time, you need to have a file ending in .INS associated with a file called Instbe.bat. See To Set Or Change A File Association below. Uninstalling Bookshelf ---------------------- If there is a national emergency, or you buy the CD ROM version, then you may want to delete Bookshelf Intro Edition from your hard drive. Delete the following files from your C:\PROGRAM FILES\THE MICROSOFT NETWORK directory: - Bshelf95.exe - Bssym1.ttf - Bssym2.ttf - Bssym3.ttf To Set Or Change A File Association ----------------------------------- 1. In the menu of the MSN window, select View, Options from the menu. 2. In the dialog box, choose File Types. 3. In the File Types tab, click on New Type. 4. In the Description of type text box, enter "MSN Installer." 5. In the Associated Extension text box, enter "ISN" 6. Click on the New button to open the New Action dialog. (If you get an error at this point, you already have the file association installed, so just back up). 7. In the Action text box, enter "OPEN" 8. Use the Browse button to find the Instbe.bat file (it should be under \program files\The Microsoft Network) and click OK to select it. 9. Select OK to exit the Action dialog and save your changes. 10. Select Close to exit the Add New File Type dialog. 11. Select Close to exit the Options dialog. Try re- installing Bookshelf. Additional query words: kbhowto 1995 multi media multimedia multi-media msn on-line electronic mmtitles kbmm ====================================================================== Keywords : Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1995Intro Version : WINDOWS: ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.