DOCUMENT:Q137320 15-DEC-1999 [homemm] TITLE :MS Select: Bad/Missing Sector Error When Duplicating Disks PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Select ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to duplicate disks from a disk set generated with the Microsoft Select compact discs, you may receive the error message: Bad/missing sector error RESOLUTION ========== To create disks on duplicating machines, use the following steps: 1. Create a 1.2 MB disk set from the Select CD. 2. Create a 1.44 MB disk set by using the XCOPY utility to copy all of files on the disks in Step 1 to a 1.44 MB disk set. 3. Use the 1.44 MB disk set created in Step 2 as the master set for use in the disk duplicating machine, or use DSKIMAGE to create the *.IMG files provided the disk duplicator requires the utility. MORE INFORMATION ================ The disk images for some of the products on the Select compact discs are 1.2 MB. The utility Select uses to create the disks makes a 5.25" or 3.5" disk set that can be used for installation. For disk duplication machines, there may be a problem if 5.25" (1.2 MB) disks are not used. Additional query words: August 1995 Interim Release multi media multimedia multi-media mmtitles kbmm ====================================================================== Keywords : kbbuglist Technology : kbSelect kbZNotKeyword3 Version : : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.