DOCUMENT:Q137833 09-NOV-2001 [homemm] TITLE :Error Occurs When Attempting to Remove an Autorun Program PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1.0,1995-1996 edition OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Cinemania for Windows, 1992, 1993, 1994, 1995, 1996, 1997 editions - Microsoft Complete Basketball for Windows 1995-1996 edition - Microsoft Dogs for Windows, version 1.0 - Microsoft Encarta 96 World Atlas for Windows - Microsoft Music Central for Windows, 1996, 1997 edition - Microsoft Oceans for Windows, version 1.0 - Microsoft Reader's Digest Complete Do-It-Yourself Guide for Windows, version 1.0 - Microsoft World of Flight for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Add/Remove Programs tool in the Windows Control Panel to remove an installation of one of the programs listed above, you may receive the following error message An Error Occurred while trying to remove Microsoft Uninstallation has been canceled. where is the program's name. CAUSE ===== This error message can occur if you attempt to remove, change the Setup options, or reinstall one of the programs listed earlier in this article and the program's CD-ROM is not in the CD-ROM drive. RESOLUTION ========== To resolve this problem, insert the programs CD-ROM into the CD-ROM drive before you attempt to make any installation changes. MORE INFORMATION ================ Windows 95 and Windows 98 contain a feature called Auto Insert Notification. The Auto Insert Notification feature can start Setup for the programs listed at the top of this article automatically when you insert the program's CD-ROM. This feature forces Windows to update program files and the Windows registry. The Registry entries updated by the Auto Insert Notification feature are used by the Add/Remove Programs tool in Control Panel. Additional query words: multi media multimedia multi-media mtitles kbmm autorun auto-run ====================================================================== Keywords : kbfaq Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbGamesSearch kbZNotKeyword kbKidsSearch kbCineManiaSearch kbCompleteBasketballSearch kbCompleteBasketball1995 kbCompleteBasketball1996 kbDogs100 kbMusicCentral kbWorldofFlight kbEncartaWorldAtlas1996 kbMusicCentral1996 kbMusicCentral1997 kbOceans kbDoItYourself Version : :1.0,1995-1996 edition Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.