DOCUMENT:Q137881 08-NOV-2001 [homemm] TITLE :Print and Copy Not Available from within Help PRODUCT :Microsoft Home Multimedia Titles PROD/VER:1.00 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Complete Gardening for Windows, version 1.0 - Microsoft Julia Child: Home Cooking with Master Chefs for Windows, version 1.0 - Microsoft Reader's Digest Complete Do-It-Yourself Guide for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You are unable to copy or print information from online Help. CAUSE ===== The Help screens are in the form of DIBs (Device Independent Bitmaps). A .dib file format is designed to ensure that bitmap graphics created using one program can be loaded and displayed in another program exactly the way the image appeared in the originating program. Because of the DIB format, you are unable to copy or print Help text directly from the program. WORKAROUND ========== To work around this problem, you can capture the information by pasting an image of the Help screen into Microsoft Paint (in Windows 95) or Paintbrush (in Windows 3.x). In Paint (or Paintbrush in Windows 3.x), the file becomes a bitmap (.bmp) and it can be cropped, sized, printed, or imported into other programs. Follow these steps to cut and paste the screen to Paint (or Paintbrush): 1. To copy the active window containing the desired text, press ALT+PRINT SCREEN on the keyboard. 2. Open Microsoft Paint (or Paintbrush), normally located in the Accessories group. 3. On the Edit menu, click Paste. The picture can be saved and printed as a bitmap image (.bmp). NOTE: For information about the Copy and Paste commands, see your Windows printed documentation or online Help. Additional query words: HelpWindows multi media multimedia multi- media mmtitles kbmm ====================================================================== Keywords : kbfaq Technology : kbHomeProdSearch kbZNotKeyword kbCompleteGardening kbJuliaChild kbDoItYourself Version : 1.00 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.