DOCUMENT:Q138210 08-NOV-2001 [homemm] TITLE :Julia Child Err Msg: "Unable to Find File", "Error Opening..." PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Julia Child: Home Cooking with Master Chefs for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to run Julia Child, you receive the following error message: Unable to find file. Please reinsert the CD and/or compare your MSJULIA.INI setting with those listed in the README.WRI file. When you click OK, you receive another message: There was an error opening or saving files. Home Cooking with Master Chefs is unable to function properly. Please compare your MSJULIA.INI setting with those listed in the README.WRI file. When you click OK, you receive another message: Home Cooking with Master Chefs is unable to function properly. Your computer may be low on memory or hard- disk space. Close other application or delete unnecessary files. When you click OK, the program closes. CAUSE ===== These messages occur if no compact disc is in the CD-ROM drive, or if a disc other than Julia Child is in the drive when you run the program. RESOLUTION ========== Method 1 -------- Insert the Julia Child disc before you attempt to run the program. -or- Method 2 -------- Insert the Julia Child disc after you receive any of the above messages, and then click OK. Additional query words: multi media multimedia multi-media mmtitles kbmm launch launching ====================================================================== Keywords : Technology : kbHomeProdSearch kbZNotKeyword kbJuliaChild Version : WINDOWS:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.