DOCUMENT:Q140251 08-NOV-2001 [homemm] TITLE :ErrMsg When Using Windows NT: Cannot find USER.DLL PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0; winnt:3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft 500 Nations, version 1.0 - Microsoft Dogs for Windows, version 1.0 - Microsoft Oceans for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using the multimedia programs listed at the beginning of this article, and you are running Microsoft Windows NT operating system version 3.5 or 3.51, you may receive the following error message: Cannot Find USER.DLL CAUSE ===== The problem occurs because one of these multimedia programs removes the file User.dll from the system. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft multimedia products listed at the beginning of this article when you use Windows NT version 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: multi media multimedia multi-media mmtitles kbmm winnt ====================================================================== Keywords : Technology : kbHomeProdSearch kbZNotKeyword kbKidsSearch kb500Nations100 kbDogs100 kbOceans Version : WINDOWS:1.0; winnt:3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.