DOCUMENT:Q141198  14-DEC-1999  [homemm]
TITLE   :Bookshelf 1994: Problems Printing Maps to the HP DeskJet 1200c
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::1994 edition
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Bookshelf for Windows 1994 edition 
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SYMPTOMS
========

When you print a map from the Atlas in Bookshelf 1994 to the Hewlett- Packard
(HP) DeskJet 1200c using the printer driver version 3.40, three copies of the
map will print on each page. Each map printed on the page is lighter than the
previous one. Also note, the printed images are normal width, but are only
one-third of their normal height.

RESOLUTION
==========

To resolve this problem, use any of the following methods:

Method 1
--------

1. Click the Atlas icon and select a map.

2. On the Edit menu, click Copy Picture.

3. Paste the picture into Microsoft Paintbrush (or into Paint if you are using
   Windows 95).

4. Save the picture as a bitmap.

5. Print the picture from Paintbrush (or from Paint if you are using Windows
   95).

Method 2
--------

Install the HP DeskJet 500 printer driver.

For more information about how to perform this task in Windows, see your Windows
printed documentation or online Help.

Method 3
--------

Contact Hewlett-Packard for an updated HP DeskJet 1200c printer driver.

MORE INFORMATION
================

The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

REFERENCES
==========

Hewlett-Packard: (303) 339-7009 Driver Distribution Center

Additional query words: multi media multimedia multi-media mmtitles kbmm kbhowto

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Keywords          :  
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1994
Version           : :1994 edition

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