DOCUMENT:Q141321 08-NOV-2001 [homemm] TITLE :Dangerous Creatures: Pop-ups Stop and Reset Movies PRODUCT :Microsoft Home Multimedia Titles PROD/VER:MACINTOSH:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Dangerous Creatures for the Macintosh, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you open a pop-up window when Dangerous Creatures is playing a movie clip, the movie may stop and reset. CAUSE ===== Some pop-up windows contain sound. When the pop-up window opens, the sound associated with the window is played automatically. The computer is not capable of playing both the movie and the sound at the same time, so it stops and resets the movie to play the sound. RESOLUTION ========== To avoid this problem, do one of the following: 1. On the button bar located on the bottom of the screen, click Options. 2. On the Options window, click Sounds. 3. In the Sounds window, remove the check mark from Narration. -or- Avoid opening a pop-up window until the movie has finished playing. STATUS ====== Microsoft has confirmed this to be a problem in Dangerous Creatures version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ When you remove the check mark from the Narration option, sound will not play if a pop-up window is activated, but the movie will continue playing. Even if the Narration feature has been turned off, you can play the Narration in the pop-up window at any time by clicking the speaker icon. Additional query words: 1.0 multi media multimedia multi-media mmtitles kbmm mac pop up ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbZNotKeyword kbDangerousCreaturesMac Version : MACINTOSH:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.