DOCUMENT:Q141646 26-MAY-2001 [homemm] TITLE :Mac Encarta 96: Program Fails to Run from the Compact Disc PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1996 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 96 Encyclopedia for Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to start Encarta 1996 from the compact disc, you receive the following error message: Error creating annotation file This message also occurs whenever you try to create a Notemark. Or, if you attempt to use the Yearbook Builder, Encarta 1996 may freeze or unexpectedly quit. CAUSE ===== Encarta 1996 was not designed to run from the compact disc. RESOLUTION ========== Install Encarta on your computer using the installation process and instructions included with your compact disc. Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm mac cd cd-rom cdrom cds startup boot hangs hanging hanged crashed crash crashes freeze frozen locked locked-up lock hang bombed bomb down ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEnCyc1996Mac Version : :1996 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.