DOCUMENT:Q143066 08-AUG-2001 [homemm] TITLE :Dogs: Unable to Run When Using NT Guest Account PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0,1.0a; winnt:3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Dogs for Windows, versions 1.0, 1.0a - Microsoft Windows NT Workstation versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you log on to a Microsoft Windows NT Workstation using a Guest account, you cannot run Microsoft Dogs. When you double-click on the Dogs icon, you receive the Microsoft Home screen and then Dogs closes, or exits. CAUSE ===== When logged on as a Guest, your access privileges do not allow you to install software on the computer. Microsoft Dogs writes to the registry when the program is opened; as a result, Windows NT security believes you are attempting to install new software and closes Microsoft Dogs. RESOLUTION ========== Log on to Windows NT with User or Administrator access privileges. NOTE: Only the user who first runs Dogs and other users with "Administrator" privileges will be able to use Dogs. All other users will not be able to. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Dogs for Windows version 1.0 and 1.0a. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 1.0, multi media multimedia multi-media mmtitles kbmm ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbHomeProdSearch kbDogs100 kbDogs100a Version : WINDOWS:1.0,1.0a; winnt:3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.