DOCUMENT:Q149026 16-DEC-1999 [homemm] TITLE :Encarta 1996: Generic Icon Appears for CD-ROM Drive PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 96 Encyclopedia for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you insert the Encarta compact disc into your CD-ROM drive, a generic- looking icon represents the disc on the screen. The icon is white and contains the Windows logo. CAUSE ===== The Encarta 96 compact disc contains an incorrectly named icon file. RESOLUTION ========== There is no resolution to this problem. No program functionality is lost. However, Windows will not automatically update the CD-ROM icon for other Autorun compact discs after the Encarta compact disc has been inserted. Restart Windows to solve this minor problem. STATUS ====== Microsoft has confirmed this to be a problem in the Encarta Encyclopedia 1996a edition. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ When you insert the disc, Windows looks for a particular file containing information about icon appearance. Because the file isn't found, Windows uses a generic icon. Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm compact disc ====================================================================== Keywords : Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1996 Version : WINDOWS: ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.