DOCUMENT:Q150318 08-APR-1999 [homemm] TITLE :Bookshelf '96-'97: Maximizing Or Moving Window Causes Hang PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbfaq ====================================================================== '96-'97 WINDOWS kbdisplay kbmm kb3rdparty kbprb kbfaq ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 1996-97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you Maximize the Bookshelf program window, and the computer stops responding (hangs). Or, the computer may stop responding if you move the Bookshelf window to the top of the Desktop (display area). RESOLUTION ========== Change your video driver settings. A change to 256-color mode will probably fix the problem. You may want to update your video driver to the latest version available from the manufacturer. For more information about changing you video driver settings, see your Windows printed documentation or online Help. For additional information and information about updating your video driver, please refer to your computer or video card documentation. MORE INFORMATION ================ This problem has been documented with the S3-801 video driver (S3_24.drv) dated 10/30/92, using the 640x480 with 16.7 million colors mode. Changing to 256 colors, or using a newer version, of the driver solves the problem. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1995 '96 96 multi media multimedia multi-media mmtitles kbmm rainbow palette pixel kbimu ====================================================================== Keywords : kbfaq Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1996 kbBookShelf1997 Version : WINDOWS: Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.