DOCUMENT:Q150562 16-DEC-1999 [homemm] TITLE :Bookshelf 96-97 Scales Incorrectly on PostScript Printer PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 1996-97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the graphics scaling option for Postscript printers, Microsoft Bookshelf prints smaller than expected. For example, if you set the printer scaling at 50 percent, Bookshelf prints the graphics, and sometimes the text, at 33 percent of the original size. RESOLUTION ========== Copy and paste the article or image into a word processor, then print it from the word processor. For more information about copying and pasting, please see Bookshelf Online Help. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Bookshelf '96-'97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 96-97 multi media multimedia multi-media mmtitles kbmm ====================================================================== Keywords : Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1996 kbBookShelf1997 Version : WINDOWS: ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.