DOCUMENT:Q150623 16-DEC-1999 [homemm] TITLE :Mac Bookshelf '96-'97: Startup Screen Appears Fuzzy or Blurry PRODUCT :Microsoft Home Multimedia Titles PROD/VER:MACINTOSH: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 1996-97 for Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Bookshelf, the startup screen looks fuzzy, blurry, or distorted. CAUSE ===== The quality of the startup screen depends upon the color depth of your monitor. If your monitor is set to a low color depth, you may experience distorted startup screen problems. WORKAROUND ========== If possible, increase the number of colors being displayed on your screen. To change your display settings, do the following: 1. On the Apple Menu, click Control Panels. 2. From the Control Panels, open the Monitors control panel. 3. In the Monitors window, select either Thousands or Millions. The startup screen appearance should improve. If you are not able to increase the number of colors displayed to Thousands or Millions, the startup screen will continue to appear fuzzy. This will not have any impact on the performance of the program. STATUS ====== Microsoft has confirmed this to be a problem in Bookshelf '96-'97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 1996 multi media multimedia multi-media mmtitles blurry focus hazy distorted fuzzy blurred washed-out garbled none black ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1996Mac kbBookShelf1997Mac Version : MACINTOSH: ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.