DOCUMENT:Q150660 25-OCT-2001 [homemm] TITLE :Mac Bookshelf Does Not Install to Less than System 7.0 PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1996-1997 OPER/SYS: KEYWORDS:kbmm ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf version 1996-1997 for the Macintosh - Microsoft Bookshelf 1996-97 for Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Bookshelf on a computer that is running a version of the Mac Operating System earlier than 7.0, the installation may freeze, stop Responding (hang), or you may receive an error message. CAUSE ===== Bookshelf 98 and Bookshelf 1996-97 do not support system software earlier than System 7.1. RESOLUTION ========== Upgrade your system software to System 7.0 or later. System 7.1 or higher is recommended. NOTE: Although the minimum system requirements for Microsoft Bookshelf 1996-97 and Bookshelf 98 lists System 7.1, the programs may be installed on System 7.0. However, you will not have access to the Bookshelf Guide. The Bookshelf Guide requires at least System 7.1. MORE INFORMATION ================ For information of upgrading your system software, please contact the Apple Corporation at (800) 767-2775 or on the Internet at http://www.apple.com. The third-party products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm sys unimplemented bus address err quits hangs freezes hanging hanged crashed crash crashes freeze frozen locked locked-up lock hang bombed bomb down system 6 6.x system6 ====================================================================== Keywords : kbmm Technology : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1996Mac kbBookShelf1997Mac Version : :1996-1997 Hardware : MAC PWRMAC ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.