DOCUMENT:Q150661 16-DEC-1999 [homemm] TITLE :Mac Bookshelf 96-97: Bookshelf Guide Disabled with System 7.0 PRODUCT :Microsoft Home Multimedia Titles PROD/VER:MACINTOSH: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 1996-97 for Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== When you open Bookshelf '96-'97, you receive the following error message: Bookshelf Guide will not work with this version of the system software. To use this feature, please upgrade to System 7.1 or later. CAUSE ===== Because of an incompatibility between Bookshelf, Apple Guide, and System 7.0, access to the Bookshelf Guide has been disabled. RESOLUTION ========== To use the Bookshelf Guide, you need to upgrade your system software to System 7.1 or later. MORE INFORMATION ================ Microsoft Bookshelf '96-'97 can be installed on System 7.0, however, you will not have access to the Bookshelf Guide. The Bookshelf Guide requires at least System 7.1. Bookshelf Guide is a help feature used to show you how to perform tasks within the program. For information on upgrading your system software, please contact the Apple Corporation at (800) 767-2775 or on the World Wide Web (WWW) at http://www.apple.com. The third-party products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm help grayed out err ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1996Mac kbBookShelf1997Mac Version : MACINTOSH: ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.