DOCUMENT:Q153772 16-DEC-1999 [homemm] TITLE :Bookshelf Err Msg: ACME Setup Caused a GP Fault in VER.DLL PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 1996-97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Microsoft Bookshelf '96-'97, you receive the following error message: ACME Setup caused a General Protection Fault in module VER.DLL CAUSE ===== The Ver.dll file may be the incorrect version, damaged, or missing. RESOLUTION ========== To resolve this problem, copy the Ver.dll file from the Aamsstp\System16 folder located on the Bookshelf compact disc into the Windows\System folder on your hard drive. To copy the file, do the following: 1. Click the Start button, point to Programs, and then click MS-DOS prompt: 2. At the MS-DOS command prompt, type the following command: "copy d:\aamsstp\system16\ver.dll c:\windows\system" (without the quotation marks) where D is your CD-ROM drive letter, C is the letter of your hard drive. NOTE: If asked to overwrite this file, type Y, then press ENTER. MORE INFORMATION ================ The VER.DLL file is a dynamic-link library (.dll) that is used to verify file versions in the Windows environment. Additional query words: 96-97 multi media multimedia multi-media mmtitles kbmm ====================================================================== Keywords : Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1996 kbBookShelf1997 Version : WINDOWS: ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.