DOCUMENT:Q153985 13-JUN-2001 [homemm] TITLE :QuickShelf: Shut Down Windows Dialog Box Disappears PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf '95 for Windows 95 - the operating system: Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to shut down or restart your computer, the Shut Down Windows dialog box disappears after you select a Shut Down option. CAUSE ===== This problem may occur if the 32-bit QuickShelf toolbar is running and the Always On Top option is selected. RESOLUTION ========== Turn off the QuickShelf Always On Top option. To change the option, do the following: 1. With your right mouse button, click anywhere on the QuickShelf toolbar, and then click Customize. 2. In the Customize dialog box, click View Tab. 3. Make sure Always On Top is not selected, and then click OK. Additional query words: 1995 multi media multimedia multi-media mmtitles kbmm ====================================================================== Keywords : Technology : kbOSWin95 kbOSWinSearch kbHomeMMsearch kbBookshelfSearch kbBookShelf1995 Version : WINDOWS: ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.