DOCUMENT:Q158652 24-MAY-2001 [homemm] TITLE :Mac Encarta 97: Anthems Do Not Play with Low Memory PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1997 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 97 Encyclopedia for Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to play an anthem in Encarta and your computer is running in a low memory situation one of the following may occur: - the anthem may not play. -or- - You receive the following error message: There is insufficient free system memory for Encarta to complete this task. See the Encarta 97 Read Me for more assistance. CAUSE ===== Encarta is running with less than the suggested memory (listed in the Get Info box for the Encarta 97 Encyclopedia icon). The suggested size is a number that is set by the developers of the program. This amount cannot be adjusted. The suggested size is the amount of memory that the program developers decided Encarta needed to function optimally. You should always try to set the Preferred size to a number at least as large as the suggested size. RESOLUTION ========== Optimize your computer's memory configuration and System memory usage so that Encarta 97 is able to run with the preferred amount of memory. For more information about determining the memory settings for a Macintosh program, please see the following article in the Microsoft Knowledge Base: Q141682 How to Change Memory Allocations for Macintosh Programs MORE INFORMATION ================ When a program runs with less than the recommended memory, some of the features may not function properly. Additional query words: 1997 multi media multimedia multi-media mmtitles kbmm ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEnCyc1997Mac Version : :1997 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.