DOCUMENT:Q160481 01-JUN-2001 [homemm] TITLE :Encarta 97: Setup Status Never Reaches 100 Percent PRODUCT :Microsoft Home Multimedia Titles PROD/VER:1997 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 97 Encyclopedia for Windows - Microsoft Encarta Encyclopedia 97 Deluxe for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Encarta Encyclopedia, you may be notice that the installation status bar does not go all the way to 100 percent. MORE INFORMATION ================ Before the installation status bar for Encarta Encyclopedia reaches 100 percent, the Setup has advanced to the final portion of the Setup program which includes profiling the display and creating program icons. You should consider Encarta completely and correctly setup once the icons are created and you receive the Run Encarta option. STATUS ====== Microsoft has confirmed this to be a problem in Encarta Encyclopedia for Windows 1997 edition. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 1997 multi media multimedia multi-media mmtitles kbmm ====================================================================== Keywords : Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1997 kbEncartaEnCyc1997Del Version : 1997 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.