DOCUMENT:Q166123  25-JUL-2001  [homemm]
TITLE   :Mac Encarta 97: Collage Introductions and Sounds Stutter
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::1997 edition
OPER/SYS:
KEYWORDS:kbhw kbmm kbsound kbusage kbprb kbHardware

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The information in this article applies to:

 - Microsoft Encarta 97 Encyclopedia for Macintosh 
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SYMPTOMS
========

When you open an Encarta collage, you may notice that the sounds skip or
stutter.

This occurs on a Power Macintosh (Power PC) computer running the Mac OS.

NOTE: Sound in the collages is disabled on computers equipped with Motorola 680x0
processors.


STATUS
======

Microsoft has confirmed this to be a problem in the 1997 edition of Microsoft
Encarta Encyclopedia for the Macintosh. Microsoft is researching this problem
and will post new information here as it becomes available.

Additional query words: macmm multi multimedia media

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Keywords          : kbhw kbmm kbsound kbusage kbprb kbHardware 
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEnCyc1997Mac
Version           : :1997 edition

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