DOCUMENT:Q169224 12-AUG-1999 [homemm] TITLE :Mastering: Palette Problems with 256 Color Depth PRODUCT :Microsoft Home Multimedia Titles PROD/VER:1.0 OPER/SYS: KEYWORDS:kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSPRESS Microsoft Mastering Products, version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= MORE INFORMATION ================ In Windows NT, flashes may occur regardless of the color depth or wallpaper settings. SYMPTOMS ======== Palette flashes may occur if you have a desktop wallpaper selected and your Color Palette setting on the Settings tab of the Display Properties dialog box has been set to 256 colors. Palette flashes can occur when switching between Mastering Web Site Development and other running applications, or when starting or stopping animations, videos, or demonstrations. RESOLUTION ========== To prevent palette flashes, either set your display color depth to High Color(16-bit) or True Color(24-bit), or set your wallpaper to None in the Display Properties dialog box. To do so, follow these steps: 1. On the Windows taskbar, click Start, point to settings, and then click Control Panel. 2. In Control Panel, double-click the Display icon. 3. In the Display Properties dialog box, click the Settings tab. 4. Under Color Palette, select High Color(16-bit) or True Color(24-bit) Color. Click Apply, and then click OK. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft "Mastering" series. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: muliti multi-media mm media blink hosed flasj flasn pallette colour ====================================================================== Keywords : kbui Technology : kbMSPressSearch Version : 1.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.