DOCUMENT:Q171971 05-MAY-1999 [homemm] TITLE :Mac Bookshelf 98: 360 Degree Views May Turn White After Panning PRODUCT :Microsoft Home Multimedia Titles PROD/VER:MACINTOSH: OPER/SYS: KEYWORDS:kbdisplay kbmmkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 98 for Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== When you stop panning through a 360 degree view in Microsoft Bookshelf 98, the view window may turn white. If you start to pan through the empty window, the 360 degree view reappears. RESOLUTION ========== To resolve this problem, use the following steps to reduce the color palette to 256 colors: 1. On the Apple menu, click Control Panels. 2. Double-click Monitors, and then click 256. MORE INFORMATION ================ This problem does not occur on Power Macintosh computers. Additional query words: macmm multi media multimedia multi-media ====================================================================== Keywords : kbdisplay kbmm kbfaq Technology : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1998Mac Version : MACINTOSH: Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.