DOCUMENT:Q175178  07-SEP-2001  [homemm]
TITLE   :Bookshelf: Images Are Printed Incorrectly on Dot-Matrix Printers
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:kb3rdparty kbprint kbimukbfaq

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The information in this article applies to:

 - Microsoft Bookshelf 98 for Windows 
 - Microsoft Bookshelf 99 
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SYMPTOMS
========

When you print an image from Microsoft Bookshelf to a dot-matrix printer, the
image may be printed at between 50 and 75 percent of its original size.

This problem does not occur with inkjet or laser printers.

RESOLUTION
==========

To work around this problem, copy and then paste the image into a graphics
program such as Paint, and then print the image from this program.

For more information about copying and pasting, please see Bookshelf online Help.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

This problem has been reported with the following printers:

 - Brother M-1809
 - Brother M-1924L
 - Citizen 200GX
 - Epson LQ-860
 - Epson LQ-1170 ESC/P 2
 - IBM Proprinter XL
 - Okidata ML 393C
 - Panasonic KX-P1180
 - Panasonic KX-P1624
 - Panasonic KX-P2180
 - Star NX-2420 Rainbow


Additional query words: multi multi-media media mm kbimu

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Keywords          : kb3rdparty kbprint kbimu kbfaq
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998 kbBookShelf1999
Version           : WINDOWS:
Issue type        : kbprb

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Copyright Microsoft Corporation 2001.