DOCUMENT:Q176362 15-JUL-2000 [homemm] TITLE :Bookshelf: Cannot Play Sound Clips or National Anthems PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbenv kberrmsg kbsound kbimukbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 2000 - Microsoft Bookshelf 99 - Microsoft Bookshelf 98 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== While you attempt to play a sound clip or national anthem in Microsoft Bookshelf, you may receive one of the following error messages: Filename extension of the specified multimedia file is not associated with any installed MCI device. Mmsystem346: No MIDI device available. You can play pronunciations from the Dictionary, and you can play both wave audio and MIDI files directly from the Bookshelf CD-ROM using Windows Media Player. CAUSE ===== This behavior can occur if the following entries in the [mci extensions] section of the Win.ini file are missing or spelled incorrectly: mid=sequencer rmi=sequencer wav=waveaudio RESOLUTION ========== To resolve this issue: 1. Click Start, and then click Run. 2. In the Open box, type "win.ini" (without the quotation marks), and then click OK. 3. On the Search menu, click Find. 4. Type "[mci extensions]" (without the quotation marks), and then click Find Next. 5. When you locate the [mci extensions] section, scroll down to view the contents of the section and verify that the following lines exist and are correctly spelled: mid=sequencer rmi=sequencer wav=waveaudio If these entries are missing from the [mci extensions] section, add them exactly as they appear above. NOTE: If a line is present but has a semicolon (;) at the beginning, remove the semicolon. 6. On the File menu, click Exit. If you are prompted to save the changes, click Yes. 7. Restart the computer. MORE INFORMATION ================ If these steps do not resolve the issue, please see the following article in the Microsoft Knowledge Base: Q136983 No Sound, MMSystem or MCI Errors In Windows 95 NOTE: You may also receive the "No MIDI device available" error message when you attempt to play a MIDI file in Microsoft Bookshelf 2000 if you copied the contents of the Bookshelf 2000 CD-ROM to a folder on your hard disk and installed Bookshelf 2000 from that location. Additional query words: multi multi-media media mm bs98 bs99 bs2k ====================================================================== Keywords : kbenv kberrmsg kbsound kbimu kbfaq Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998 kbBookShelf2000 kbBookShelf1999 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.