DOCUMENT:Q176386 13-JUN-2001 [homemm] TITLE :Cinemania: No Sound When You Play Film Clips PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS:kbmm kbsound kbprb ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Cinemania for Windows, 1992, 1993, 1994, 1995, 1996, 1997 editions - the operating system: Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play a film clip in Microsoft Cinemania for Windows, you may not hear any sound. CAUSE ===== This behavior can occur if the following entry in the [mci extensions] section of the Win.ini file is missing or spelled incorrectly: avi=AVIVideo RESOLUTION ========== To resolve this issue, use the following steps: 1. Click Start, and then click Run. 2. In the Open box, type "win.ini" (without the quotation marks), and then click OK. 3. On the Search menu, click Find. 4. Type "[mci extensions]" (without the quotation marks), and then click Find Next. 5. When you locate the [mci extensions] section, scroll down to view the contents of the section and verify that the following line exists and is correctly spelled: avi=AVIVideo If this entry is missing from the [mci extensions] section, add it exactly as it appears above. NOTE: If the line is present but has a semicolon (;) at the beginning, remove the semicolon. 6. On the File menu, click Save. 7. On the File menu, click Exit. 8. Restart the computer. MORE INFORMATION ================ If these steps do not resolve the issue, please see the following article in the Microsoft Knowledge Base: Q139806 Err Msg: MMSYSTEM266 The Device Could Not Be Loaded... Additional query words: 1992 1993 1994 1995 1996 1997 multi media multimedia multi-media mmtitles ====================================================================== Keywords : kbmm kbsound kbprb Technology : kbOSWinSearch kbHomeProdSearch kbHomeMMsearch kbZNotKeyword6 kbCineManiaSearch kbOSWin310 kbOSWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.