DOCUMENT:Q169678 08-MAY-1999 [exchange] TITLE :XADM: IMS and IS Use Quoted-Printable Encoding For MIME/JIS PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange Internet Mail Service (IMS) and Information Store (IS) use Quoted-Printable encoding for MIME/JIS (Japanese Industry Standards, code set for Japanese character) configuration, but some mail readers don't support Quoted-Printable encoding and the Japanese characters are not displayed correctly. MORE INFORMATION ================ Support for Quoted-Printable encoding is defined in the RFC and Microsoft Exchange Server is supporting this correctly. However, to enable inter- operability between Microsoft Exchange Server and mail readers that don't support Quoted-Printable encoding, Microsoft has created the fix below. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: JPN DBCS QP ====================================================================== Keywords : kb3rdparty Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : 5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.