DOCUMENT:Q178153 08-NOV-2001 [homemm] TITLE :Multimedia: Only Administrator Can Install Program Under NT 4.0 PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0; winnt:4.0 OPER/SYS: KEYWORDS:kbenv kbsetup kbimukbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 2000 - Microsoft Bookshelf 99 - Microsoft Bookshelf 98 for Windows - Microsoft Encarta Encyclopedia 99 - Microsoft Encarta Reference Suite 99 - Microsoft Encarta 98 Encyclopedia for Windows - Microsoft Encarta Virtual Globe 99, version 1.0 - Microsoft Encarta Virtual Globe 1998 edition - the operating system: Microsoft Windows NT 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to install one of the programs listed earlier in this article on a computer running Microsoft Windows NT 4.0, you may receive one of the following error messages: You need to have Administrator permissions to install this program. You must have administrative rights to install Encarta 98 Encyclopedia when running Windows NT. Setup cannot continue. Encarta Virtual Globe 1998 Edition requires Administrator privileges to install. Please log on to this machine using an account with administrator privileges, then restart Setup. Setup will now exit. You must be an Administrator to install Bookshelf 99 on this computer. You must be an Administrator to install Encarta Encyclopedia 99 on this computer. You must be an Administrator to install Encarta Virtual Globe 99 on this computer. CAUSE ===== This behavior can occur if the account you are using does not have administrative privileges. You must have administrative privileges to install these programs under Windows NT 4.0. RESOLUTION ========== To resolve this behavior, log in to Windows NT using an account with administrative privileges, and then install the program. MORE INFORMATION ================ Windows NT is an operating system that incorporates user-level security to enable an administrator to restrict the actions that a particular user or group of users are permitted to perform. Additional query words: multi multi-media media mm winnt kbimu ====================================================================== Keywords : kbenv kbsetup kbimu kbfaq Technology : kbOSWinSearch kbHomeProdSearch _IKkbbogus kbOSWinNT400 kbHomeMMsearch kbEncartaSearch kbBookshelfSearch kbEncartaEncycSearch kbOSWinNTSearch kbBookShelf1998 kbBookShelf2000 kbBookShelf1999 kbEncartaEnCyc1999 kbEncartaEnCyc1998 kbEncartaReference99 kbEncartaVirtGlobe98 kbEncartaVirtGlobe99 Version : WINDOWS:1.0; winnt:4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.