DOCUMENT:Q178513 09-APR-1999 [homemm] TITLE :Bookshelf 98: Norton AntiVirus Identifies Unwise.exe as a Virus PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kb3rdparty kbprbkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 98 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Microsoft Bookshelf 98 for Windows, you may be alerted that the 10_Past_3.748 virus was found in the Unwise.exe file. This alert is incorrect. CAUSE ===== The Norton AntiVirus utility monitors your system for certain activities that may indicate the presence of a virus. The Unwise.exe program performs one or more of the activities for which Norton AntiVirus is monitoring. RESOLUTION ========== To work around this issue, temporarily disable Norton AntiVirus and then install Bookshelf 98. MORE INFORMATION ================ The Unwise.exe file does not contain a virus. Although Norton AntiVirus indicates that the file is performing "virus-like" activities, previous versions of Norton AntiVirus do not indicate this behavior, nor do other virus detection utilities. Additional query words: 98 multi media multimedia multi-media mmtitles symantec symantic norton's nortons anti virus kbimu ====================================================================== Keywords : kb3rdparty kbprb kbfaq Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998 Version : WINDOWS: Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.