DOCUMENT:Q179777 21-DEC-2001 [homemm] TITLE :Encarta 98: Lookup Reference Feature Not Available in Word PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbfile kbinterop kbmm kbimukbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 98 Encyclopedia for Windows - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Encarta 98 Encyclopedia, you cannot access the Lookup Reference feature from inside Microsoft Word. CAUSE ===== The behavior occurs because the required files and files and settings are not added by the Encarta 98 Encyclopedia installation program. RESOLUTION ========== To resolve this problem, download and install the Enc98lur.exe patch file. MORE INFORMATION ================ The following file is available for download from the Microsoft Download Center: Enc98lur.exe (http://download.microsoft.com/download/encarta98encdlx/Update/1/WIN98/EN-US/Enc98lur.exe) Release Date: Jan-22-1998 For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file. Additional query words: multi media multimedia multi-media mmtitles look up integrate integration ====================================================================== Keywords : kbfile kbinterop kbmm kbimu kbfaq Technology : kbWordSearch kbHomeProdSearch kbWord97 kbWord97Search kbHomeMMsearch kbEncartaSearch kbZNotKeyword2 kbEncartaEncycSearch kbEncartaEnCyc1998 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.